Alto HERO

Alto HERO

Alto HERO

Alto HERO

Alto HERO is an innovative hotel operation platform designed to address the challenges of complexity and inefficiency in hotel operations, leading to enhanced customer satisfaction.

Alto HERO is an innovative hotel operation platform designed to address the challenges of complexity and inefficiency in hotel operations, leading to enhanced customer satisfaction.

Manage work orders

Manage work orders

Increase staff efficiency

Increase staff efficiency

Improve guest experience

Improve guest experience

Request Demo

For Owner

For Owner

For Owner

Increase revenue and operation efficiency

Increase revenue and operation efficiency

For Guest

For Guest

For Guest

Enjoy 5-6 stars technology experience and control

Enjoy 5-6 stars technology experience and control

For Hotel Staff

For Hotel Staff

For Hotel Staff

Transparency and efficient task management

Transparency and efficient task management

For GM

For GM

For GM

Real time and oncloud hotel management at fingertip

Real time and oncloud hotel management at fingertip

HERO Benefits

HERO Benefits

Streamlined operations

Streamline and refine numerous procedures inside a company, resulting in elevated pace, decreased expenses, and enhanced excellence.

Guest Satisfaction & Data-driven Insights

Delivering outstanding client support, customized interactions, and guaranteeing that guests' needs are satisfied promptly and competently.

Communication and Collaboration

Enhanced and streamlined the communication and collaboration within a team, department, or organization for better efficiency.

Accurate, digital data logging

Streamlining the method of observing alterations, identifying mistake sources, and ensuring adherence to standards.

Dashboard

Hotel Real-time Operation

Keep in-touch with hotel's day-to-day activities.

Work Order Management

Create, assign and manage work orders.

Room status & Guest Requests

Monitor and manage the rooms' condition and handle guest service requests efficiently.

Amenity management

Plan, organize, and maintain various amenities.

Staff Performance

Easy task-management

Organize, track, and complete tasks efficiently

Staff Activity Tracking

Follow employees task time-spending.

Perfomance overview

Identify areas of improvement, and optimize workforce efficiency.

Staff Connex

Cleaning Tasks List

List of cleaning activities that need to be completed.

Track Time-Spending

Record the amount of time spent on various tasks and activities.

Task details & prioritization

Task overview , outlining its objectives, requirements, deadline and priority.

Guest Connex

Relevant Hotel Info & Activities

Enabling guests to make informed decisions and enhance their overall stay experience.

In-room devices control

Smart systems that enable guests to manage various devices within their hotel room.

Room Service easy-request

More efficient service and higher guest engagement through App request or Live chat.

HERO Features

Alto HERO Roadmap

Alto HERO Roadmap

Now

Operational Analytics Dashboard Implementation

Leverage Data for Operational Improvements

Utilize system-gathered data to enhance operational efficiency.

Next

Intelligent Scheduling System

Optimization of Housekeeping Tasks

Find ways to make housekeeping tasks more efficient, reducing the time spent on each task to free up staff for other duties.

Later

Expand Capability

Potentially contemplate expanding features beyond housekeeping and maintenance areas like front desk operations and food&beverage management.

Enhance Customer Experience

Use data insights to identify areas for improvement in the guest experience and take action.

How it works

How it works

Step 1

Step 1

Configuration of Hotel Data

Configuration of Hotel Data

Streamline their operations, enhance guest experiences, and facilitate seamless management of bookings and customer information.

Streamline their operations, enhance guest experiences, and facilitate seamless management of bookings and customer information.

Step 2

Step 2

Add users

Add users

This includes adding users like maids, technicians, and other staff members to the hotel's management software or employee management system.

This includes adding users like maids, technicians, and other staff members to the hotel's management software or employee management system.

Step 3

Step 3

Start working using AltoHero

Start working using AltoHero

With AltoHero, hotels can manage various aspects of their operations, including reservations, housekeeping, maintenance, inventory, and more.

With AltoHero, hotels can manage various aspects of their operations, including reservations, housekeeping, maintenance, inventory, and more.

Step 4

Step 4

Analyse and improve

With the analytics features in AltoHero, you can gather and analyze various data points, including occupancy rates, guest feedback, and operational metrics.

With the analytics features in AltoHero, you can gather and analyze various data points, including occupancy rates, guest feedback, and operational metrics.

Pricing Plans

Pricing Plans

Basic

100 THB

100 THB

per room / month

per room / month

Maid Connex

Technician Connex

Guest Connex

Report

Analytics

Multi-Property

Custom features as charged

Advanced

150 THB

150 THB

per room / month

per room / month

Maid Connex

Technician Connex

Guest Connex

Report

Analytics

Multi-Property

Custom features as charged

Pro

200 THB

200 THB

per room / month

per room / month

Maid Connex

Technician Connex

Guest Connex

Report

Analytics

Multi-Property

Custom features as charged

Enterprise

Custom

Custom

Maid Connex

Technician Connex

Guest Connex

Report

Analytics

Multi-Property

Custom features as charged

Reviews

“Alto HERO helps to reduce the complexity of work and reduce errors in communication of both the housekeeping department, the mechanic department and the receptionist. You can also view the work history of each employee. The most important things is that it’s very easy to use.”

“Alto HERO helps to reduce the complexity of work and reduce errors in communication of both the housekeeping department, the mechanic department and the receptionist. You can also view the work history of each employee. The most important things is that it’s very easy to use.”

Khun Mo

Front Office Manager

“Alto HERO system allows us to monitor transparency of operations in real-time. The important part is save electricity bills right away, so we’re very happy.”

“Alto HERO system allows us to monitor transparency of operations in real-time. The important part is save electricity bills right away, so we’re very happy.”

Khun Pat

Manager at SYN Boutique Hotel