Privacy Policy

  1. Introduction

Welcome to AltoTech (Thailand) Co.,Ltd. ("Company", "we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.altotech.ai/ ("Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

  1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:


2.1. Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.


2.2. Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.


2.3. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.


2.4. Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

  1. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.

  • Process your transactions.

  • Email you regarding your account or order.

  • Enable user-to-user communications.

  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

  • Generate a personal profile about you to make future visits to the Site more personalized.

  • Increase the efficiency and operation of the Site.

  • Monitor and analyze usage and trends to improve your experience with the Site.

  • Notify you of updates to the Site.

  • Offer new products, services, and/or recommendations to you.

  • Perform other business activities as needed.

  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

  1. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:


4.1. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.


4.2. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.


4.3. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.


4.4. Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

  1. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

  1. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at sales@altotech.ai.

  1. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

  1. Options Regarding Your Information

8.1. Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account.

  • Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.


8.2. Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Site.

  • Logging into your account settings and updating your preferences.

  • Contacting us using the contact information provided below.

  1. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

AltoTech (Thailand) Co.,Ltd.
Ban Tad Thong, Wang Mai, Pathum Wan, Bangkok 10330
Email: sales@altotech.ai
Phone: +66 (0) 95 968 5970

  1. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.