Product Operations Manager

Bangkok, Thailand

Full-time

|

On-site


Senior

Role Overview

We're looking for a Product Operations Manager to help scale our development processes and support our growing team. You'll work directly with our product, engineering, and design teams to streamline operations, improve productivity, and help deliver world-class building automation solutions.

Responsibilities

Product Team Operations
  • Establish and maintain efficient product development processes and workflows

  • Coordinate sprint planning, reviews, and retrospectives

  • Track and report on product metrics and team KPIs

  • Manage product documentation and knowledge base

  • Support resource planning and capacity management


Cross-functional Coordination
  • Facilitate communication between product, engineering, and design teams

  • Coordinate UAT processes and feedback collection

  • Manage external vendor relationships and deliverables

  • Support client technical requirement gathering and documentation


Process Improvement
  • Identify and implement process improvements to increase team efficiency

  • Standardize and document product development procedures

  • Create and maintain templates for common workflows

  • Track and optimize team productivity metrics

Qualifications

Required:
  • 3+ years experience in product operations, technical project management, or similar role

  • Strong experience with product management & development tools (Linear, Jira, Miro or similar)

  • Excellent written and verbal communication skills in Thai and English

  • Experience with agile development methodologies

  • Strong analytical and problem-solving skills

  • Ability to manage multiple priorities in a fast-paced environment

  • Experience with documentation platforms (Notion, Confluence, or similar)

  • Basic understanding of software development processes

  • Familiarity with Git and version control concepts

  • Experience with Google Workspace


Nice-to-have:
  • Experience with building automation, IoT, or enterprise software products

  • Familiarity with technical documentation and API specifications

  • Understanding of AI/ML concepts and development processes

  • Experience with data analysis and visualization tools


What we offer

  • Opportunity to work with innovative AI and IoT technology shaping the future of hospitality

  • Work with a talented, diverse team of product managers, engineers, and designers

  • Competitive salary and benefits

  • Professional development opportunities

  • Modern office in central Bangkok

About AltoTech

AltoTech Global is Thailand's leading AI-powered building automation technology company. Our products help buildings become more energy-efficient and sustainable through innovative AI solutions. We're a fast-growing team passionate about using technology to create meaningful environmental impact.

Be part of AltoTech’s mission to create smarter, more sustainable, and tenant-centric buildings.

To apply, send your resume and cover letter detailing your relevant experience in hospitality tech sales to jirayut@altotech.ai with the subject line “Product Operations Manager”